Outbound Call Center

An outbound call center consists of a group of call center agents or automated dialers making calls to prospective customers. Ideally, the outbound call center ought to consist of human agents. But the need to send out multiple calls simultaneously has necessitated the adoption of predictive dialers. The reasons for these calls to prospective customers could be for sales and telemarketing purposes or it could be for less formal reasons such as survey questioning or contact list updating purposes. Without a doubt, outbound call center technology is advancing the cause of telecommunication innovations in the business world today. Our outbound calling service provides businesses a unique opportunity to massively increase their outbound call center lead generation. In furtherance of this, it also helps maximize efficiency and output and improves customer relationships by providing agents with a comprehensive customer database, right at their fingertips.

outbound call center

What Makes The Soft PBX Your Best Choice

  • Superior quality VoIP solutions with guaranteed 99.9% uptime.
  • Hassle-free solutions with zero maintenance and setup costs.
  • Real-time monitoring of complete outbound call center services – anytime & anywhere.
  • Compatibility with third-party business utility software.
  • Plans available for unlimited agents and dialing minutes.